FAQs
When will my order ship?
We typically shoot for next day shipping! Depending on what you order, it can take up to 3-5 business days to process, make, and ship your order. All orders should go out no later than then the 8th business day. If there looks to be a delay of any kind, we will reach out to you and keep you informed and updated with the issue. All orders will go out via USPS with a tracking number to allow for updates as to where your package is.
Can I pick up my order?
I don't offer package pick up nor porch drop off at this time.
Do you do custom orders?
I can do custom orders, but it is dependent on several things. It is best to send an email explaining what you are looking for and I will get back with you by the end of the business day.
Do you offer refunds?
Unfortunately, no I do not. However, if there is an issue with your order, please reach out right away.
Are your mugs dishwasher safe?
Some of my mugs are made with a vinyl that can withstand the upper rack of the dishwasher and some of my mugs have UVDTF and cannot be washed in the dishwasher. Therefore, I recommend washing your mugs by hand to preserve the longevity of your pretty mug.